Copyright and Content Complaints
Last updated August 15, 2026
OnSetPilot respects intellectual-property rights. This page explains how a copyright owner, an authorized representative, or an affected ScriptSync user can send a copyright complaint or counter-notice.
Copyright complaints
Send copyright complaints to privacy@onsetpilot.com with the subject line "Copyright Complaint." A complete notice should include:
- Your physical or electronic signature and a statement that you are the copyright owner or are authorized to act for the owner.
- Identification of the copyrighted work, or a representative list if the notice covers multiple works.
- Identification and location of the material you believe infringes, with enough detail for us to find it. Do not send production credentials or passwords.
- Your name, mailing address, telephone number, and email address.
- A statement that you have a good-faith belief the disputed use is not authorized by the owner, its agent, or the law.
- A statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorized to act for the owner.
Knowingly making a material misrepresentation may create liability. OnSetPilot may request missing information before acting and may share a valid notice with the affected user.
Counter-notices
If OnSetPilot tells you that material was removed or disabled because of a copyright complaint and you believe that happened by mistake or misidentification, email privacy@onsetpilot.com with the subject line "Copyright Counter-Notice." Include:
- Your physical or electronic signature.
- Identification of the removed or disabled material and where it appeared before removal or disabling.
- A statement under penalty of perjury that you have a good-faith belief the material was removed or disabled because of mistake or misidentification.
- Your name, mailing address, telephone number, and email address.
- A statement consenting to the jurisdiction of the appropriate United States federal district court and agreeing to accept service of process from the person who sent the original notice or that person's agent.
We may forward a valid counter-notice to the original complainant. Where United States law applies, access may be restored after the statutory waiting period unless we receive notice of a court action.
Repeat infringement
OnSetPilot may restrict or terminate accounts of repeat infringers in appropriate circumstances. We may also remove or disable access to material when required by law, a court order, or our Terms of Service.
Designated-agent status
Copyright intake is currently handled by OnSetPilot LLC in Seattle, Washington, United States, through the email address above. OnSetPilot will publish any additional designated-agent contact details here after its United States Copyright Office designation is completed. Until then, this page is a complaint intake route and does not represent that the federal designation is complete.
Other concerns
For privacy concerns, use our Privacy Policy. For account or product support, visit Help. Copyright notices are legal communications, so please do not use the copyright address for ordinary product disputes.